> ## Documentation Index
> Fetch the complete documentation index at: https://docs.weblinq.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Policy

> Comprehensive privacy policy for Weblinq API - detailing data collection, processing, and protection practices for web scraping and browser automation services

**Last Updated:** June 2025

<Note>
  This Privacy Policy explains how Weblinq collects, uses, and protects your personal information when you use our web
  scraping and browser automation services.
</Note>

## 1. Introduction and Scope

### 1.1 Our Commitment to Privacy

At Weblinq, we are committed to protecting your privacy and handling your personal data with transparency and respect. This Privacy Policy describes how we collect, use, store, and protect your information when you use our Services.

### 1.2 Who We Are

**Weblinq** is a cloud-based API platform providing web scraping, browser automation, and data extraction services. We act as both a data controller and data processor depending on the context of data handling.

<Info>
  **Data Controller:** When we collect and process your account information, usage data, and billing details.

  **Data Processor:** When we process data on your behalf through our scraping and automation services.
</Info>

### 1.3 Scope of This Policy

This Privacy Policy applies to:

* Our website (weblinq.dev)
* The Weblinq API platform and services
* Customer support interactions
* Marketing communications
* Any other services we provide

## 2. Information We Collect

### 2.1 Information You Provide Directly

We collect information that you voluntarily provide when using our Services:

<Tabs>
  <Tab title="Account Information">
    * **Personal Details:** Name, email address, company name
    * **Authentication:** Username, password (encrypted)
    * **Profile Data:** Job title, industry, use case descriptions
    * **Communication:** Support tickets, feedback, and correspondence
  </Tab>

  <Tab title="Billing Information">
    * **Payment Details:** Billing address, VAT number, tax information - **Transaction Data:** Payment history,
      subscription details, usage billing - **Financial Records:** Invoices, receipts, payment method information
  </Tab>

  <Tab title="Service Configuration">
    * **API Settings:** Endpoint configurations, request parameters
    * **Automation Scripts:** Custom scraping rules and workflow definitions
    * **Integration Data:** Third-party service connections and webhooks
  </Tab>
</Tabs>

### 2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information:

<AccordionGroup>
  <Accordion title="Usage and Performance Data">
    * **API Requests:** Request frequency, endpoints accessed, response times
    * **Service Performance:** Success rates, error logs, system performance metrics
    * **Feature Usage:** Which features you use and how frequently
    * **Session Data:** Login times, session duration, user interactions
  </Accordion>

  <Accordion title="Technical Information">
    * **Device Data:** IP address, browser type, operating system, device identifiers - **Network Information:** ISP,
      geographic location (country/region level) - **Log Data:** Server logs, error reports, debugging information -
      **Cookies:** Session cookies, preference cookies, analytics cookies
  </Accordion>

  <Accordion title="Scraped Data (As Data Processor)">
    * **Target URLs:** Websites and endpoints you scrape through our service
    * **Extracted Content:** Data retrieved on your behalf (temporary storage only)
    * **Processing Logs:** Records of scraping activities for debugging and optimization
  </Accordion>
</AccordionGroup>

### 2.3 Information from Third Parties

We may receive information from third-party sources:

<CardGroup cols={2}>
  <Card title="Payment Processors" icon="credit-card">
    Stripe provides payment confirmation and billing information
  </Card>

  <Card title="Authentication Providers" icon="key">
    OAuth providers (Google, GitHub) for account creation and login
  </Card>

  <Card title="Analytics Services" icon="chart-line">
    Google Analytics provides website usage insights (anonymized)
  </Card>

  <Card title="Business Partners" icon="handshake">
    Referral partners may provide contact information for leads
  </Card>
</CardGroup>

## 3. How We Use Your Information

### 3.1 Primary Service Purposes

We use your information to provide and improve our Services:

<Steps>
  <Step title="Service Delivery">
    * **Account Management:** Create and maintain your account
    * **API Operations:** Process your scraping and automation requests
    * **Data Processing:** Extract, transform, and deliver data as requested
    * **Infrastructure Management:** Maintain servers and ensure service availability
  </Step>

  <Step title="Customer Support">
    * **Technical Support:** Troubleshoot issues and provide assistance - **Documentation:** Provide relevant guides and
      best practices - **Feature Requests:** Understand and implement user needs - **Service Updates:** Communicate changes
      and improvements
  </Step>

  <Step title="Billing and Administration">
    * **Payment Processing:** Handle subscriptions and transaction processing
    * **Usage Tracking:** Monitor API usage for billing and limits
    * **Compliance:** Meet legal and regulatory requirements
    * **Record Keeping:** Maintain necessary business and tax records
  </Step>
</Steps>

### 3.2 Service Improvement and Analytics

<Warning>
  All analytics and improvement activities use aggregated, anonymized data that cannot identify individual users or
  specific scraping targets.
</Warning>

We analyze usage patterns to:

* **Performance Optimization:** Improve response times and reliability
* **Feature Development:** Build new capabilities based on user needs
* **Security Enhancement:** Detect and prevent abuse or security threats
* **Market Research:** Understand industry trends and user behavior

### 3.3 Legal Basis for Processing (GDPR)

Our legal basis for processing personal data varies by purpose:

<Tabs>
  <Tab title="Contractual Necessity">
    Processing required to provide our Services, including account management, service delivery, and billing.
  </Tab>

  <Tab title="Legitimate Interests">
    Improving our Services, security monitoring, and fraud prevention, balanced against your privacy rights.
  </Tab>

  <Tab title="Legal Compliance">Meeting regulatory requirements, tax obligations, and responding to lawful requests.</Tab>

  <Tab title="Consent">
    Marketing communications, optional analytics, and non-essential cookies (where required by law).
  </Tab>
</Tabs>

## 4. Data Sharing and Disclosure

### 4.1 Service Providers and Partners

We share information with trusted third parties who help us provide our Services:

<AccordionGroup>
  <Accordion title="Infrastructure Providers">
    * **Cloud Hosting:** AWS, Google Cloud Platform for service hosting
    * **CDN Services:** CloudFlare for content delivery and security
    * **Monitoring:** DataDog, New Relic for system monitoring and performance
    * **Security:** Third-party security services for threat detection
  </Accordion>

  <Accordion title="Business Services">
    * **Payment Processing:** Stripe for billing and payment handling - **Email Services:** SendGrid, Mailgun for
      transactional emails - **Customer Support:** Intercom, Zendesk for support ticket management - **Analytics:** Google
      Analytics (anonymized), Mixpanel for product analytics
  </Accordion>

  <Accordion title="Professional Services">
    * **Legal Advisors:** Lawyers and legal counsel for compliance matters
    * **Accountants:** Financial advisors for tax and accounting services
    * **Auditors:** Security and compliance auditors for certifications
    * **Consultants:** Technical and business consultants for specific projects
  </Accordion>
</AccordionGroup>

### 4.2 Legal Requirements and Protection

We may disclose information when required by law or to protect our rights:

<Tip>We will notify you of legal requests for your data when legally permitted and feasible to do so.</Tip>

**Legal Disclosure Scenarios:**

* **Government Requests:** Subpoenas, court orders, and regulatory investigations
* **Law Enforcement:** Criminal investigations and national security matters
* **Compliance:** Tax audits, regulatory compliance, and legal obligations
* **Rights Protection:** Protecting our intellectual property and enforcing our Terms

### 4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

## 5. Data Security and Protection

### 5.1 Technical Safeguards

We implement comprehensive security measures to protect your data:

<Tabs>
  <Tab title="Encryption">
    * **Data in Transit:** TLS 1.3 encryption for all API communications
    * **Data at Rest:** AES-256 encryption for stored data
    * **Database Security:** Encrypted database storage with access controls
    * **Key Management:** Secure key rotation and management practices
  </Tab>

  <Tab title="Access Controls">
    * **Authentication:** Multi-factor authentication for admin access - **Authorization:** Role-based access control with
      principle of least privilege - **Network Security:** VPN access, firewalls, and network segmentation - **Audit
      Logging:** Comprehensive logging of all data access and modifications
  </Tab>

  <Tab title="Infrastructure Security">
    * **Server Hardening:** Regular security updates and configuration management
    * **Vulnerability Management:** Regular security scans and penetration testing
    * **Incident Response:** 24/7 monitoring and incident response procedures
    * **Backup Security:** Encrypted backups with tested recovery procedures
  </Tab>
</Tabs>

### 5.2 Organizational Safeguards

<CardGroup cols={2}>
  <Card title="Staff Training" icon="graduation-cap">
    Regular privacy and security training for all employees handling personal data
  </Card>

  <Card title="Data Minimization" icon="minimize">
    We collect and retain only the minimum data necessary for our Services
  </Card>

  <Card title="Privacy by Design" icon="shield-check">
    Privacy considerations are built into all new features and systems
  </Card>

  <Card title="Vendor Management" icon="users">
    All third-party vendors undergo security assessments and sign data processing agreements
  </Card>
</CardGroup>

## 6. Your Privacy Rights

### 6.1 Universal Rights

Regardless of your location, you have the following rights:

<Tabs>
  <Tab title="Access and Transparency">
    * **Right to Know:** What personal data we collect and how we use it
    * **Data Access:** Request a copy of your personal data in a readable format
    * **Processing Activities:** Information about who we share your data with and why
  </Tab>

  <Tab title="Control and Correction">
    * **Data Correction:** Update or correct inaccurate personal information - **Account Management:** Modify your account
      settings and preferences - **Communication Preferences:** Opt out of marketing communications
  </Tab>

  <Tab title="Deletion and Portability">
    * **Data Deletion:** Request deletion of your personal data (subject to legal requirements)
    * **Data Portability:** Receive your data in a machine-readable format
    * **Service Termination:** Close your account and delete associated data
  </Tab>
</Tabs>

### 6.2 GDPR Rights (EU/EEA Residents)

<Warning>
  If you are located in the European Union or European Economic Area, you have additional rights under the General Data
  Protection Regulation (GDPR).
</Warning>

**Enhanced GDPR Rights:**

* **Right to Rectification:** Correct inaccurate personal data
* **Right to Erasure:** Request deletion of personal data ("right to be forgotten")
* **Right to Restrict Processing:** Limit how we process your data
* **Right to Object:** Object to processing based on legitimate interests
* **Right to Data Portability:** Receive your data and transfer it to another service
* **Right to Withdraw Consent:** Withdraw consent for processing at any time
* **Right to Lodge Complaints:** File complaints with your local data protection authority

### 6.3 CCPA Rights (California Residents)

**California Consumer Privacy Act (CCPA) Rights:**

* **Right to Know:** Categories and specific personal information we collect
* **Right to Delete:** Request deletion of personal information
* **Right to Opt-Out:** Opt out of the "sale" of personal information (we don't sell data)
* **Right to Non-Discrimination:** Equal service regardless of privacy choices

### 6.4 Exercising Your Rights

To exercise any of these rights:

<Steps>
  <Step title="Submit a Request">
    Contact us at [privacy@weblinq.dev](mailto:privacy@weblinq.dev) with your specific request
  </Step>

  <Step title="Identity Verification">We may ask for information to verify your identity and account ownership</Step>

  <Step title="Processing">We will process your request within 30 days (or as required by local law)</Step>

  <Step title="Response">
    We will provide confirmation of actions taken or explanations if requests cannot be fulfilled
  </Step>
</Steps>

## 7. Data Retention and International Transfers

### 7.1 Data Retention Periods

We retain different types of data for varying periods:

<ResponseField name="Data Retention Schedule" type="object">
  <Expandable title="Retention Details">
    <ResponseField name="account_data" type="string">
      **Account Information:** Retained while your account is active, plus 7 years after deletion for legal compliance
    </ResponseField>

    <ResponseField name="billing_data" type="string">
      **Billing Records:** Retained for 7 years after final transaction for tax and audit requirements
    </ResponseField>

    <ResponseField name="usage_logs" type="string">
      **API Usage Logs:** Retained for 90 days for debugging and optimization
    </ResponseField>

    <ResponseField name="scraped_data" type="string">
      **Scraped Content:** Temporary cache only, deleted within 24-48 hours
    </ResponseField>
  </Expandable>
</ResponseField>

### 7.2 International Data Transfers

When we transfer data internationally, we use appropriate safeguards:

<CardGroup cols={2}>
  <Card title="Adequacy Decisions" icon="check-circle">
    Transfers to countries with EU adequacy decisions
  </Card>

  <Card title="Standard Contractual Clauses" icon="file-contract">
    EU-approved contract terms for secure transfers
  </Card>
</CardGroup>

## 8. Cookies and Tracking

### 8.1 Cookie Types

We use different categories of cookies:

<AccordionGroup>
  <Accordion title="Essential Cookies">
    Required for basic website functionality and service operation
  </Accordion>

  <Accordion title="Analytics Cookies">Help us understand how our Services are used (anonymized data)</Accordion>

  <Accordion title="Preference Cookies">
    Remember your settings and preferences
  </Accordion>
</AccordionGroup>

### 8.2 Managing Cookies

<Tip>
  You can control cookies through your browser settings, though disabling essential cookies may affect functionality.
</Tip>

## 9. Updates and Contact Information

### 9.1 Policy Updates

We may update this Privacy Policy from time to time. Material changes will be communicated via email and our website with at least 30 days notice.

### 9.2 Contact Us

For privacy-related questions or requests:

<CardGroup cols={2}>
  <Card title="Support" icon="mail">
    [privacy@weblinq.dev](mailto:privacy@weblinq.dev)
  </Card>
</CardGroup>

***

<Note>
  This Privacy Policy is effective as of the date listed above. By using our Services, you acknowledge that you have
  read and understand this Privacy Policy.
</Note>