Terms of Service

Last Updated: June 2025

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1. Overview and Acceptance

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1.1 Agreement Scope

These Terms of Service (“Terms”) constitute a legal agreement between you (“Customer”, “User”, or “you”) and Weblinq (“Company”, “we”, “us”, or “our”) governing your access to and use of the Weblinq API services, including web scraping, browser automation, data extraction, and related functionalities (the “Services”).

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1.2 Acceptance

By accessing or using our Services, you acknowledge that you:

• Have read and understood these Terms
• Agree to be bound by these Terms and our Privacy Policy
• Have the legal authority to enter into this agreement
• Are using the Services for professional or business purposes only

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1.3 Updates to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through our platform. Continued use of our Services after such modifications constitutes acceptance of the updated Terms.

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2. Description of Services

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2.1 Core Services

Weblinq provides cloud-based API services for:

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2.2 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance when possible.

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3. Account Registration and Access

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3.1 Account Creation

To use our Services, you must:

• Create an account with valid and accurate information
• Provide a working email address for communications
• Choose a secure password and maintain its confidentiality
• Accept responsibility for all activities under your account

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3.2 Account Types

We offer different account tiers with varying features and usage limits:

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3.3 Account Security

You are responsible for:

• Keeping your credentials secure and confidential
• Immediately notifying us of any unauthorized access
• Ensuring compliance with these Terms by all users under your account

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4. Acceptable Use Policy

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4.1 Permitted Uses

You may use our Services for legitimate business purposes, including:

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4.2 Prohibited Activities

You may NOT use our Services to:

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Data and Content Restrictions

• Access or scrape websites that explicitly prohibit automated access in their terms of service or robots.txt files
• Extract copyrighted content without proper authorization
• Collect personal data in violation of privacy laws (GDPR, CCPA, etc.)
• Bypass authentication mechanisms or access password-protected content without authorization

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Technical Restrictions

• Overload target websites with excessive requests
• Circumvent or disable security measures, rate limiting, or anti-bot protections
• Use the Services to attack, harm, or disrupt any network, service, or infrastructure
• Reverse engineer, decompile, or attempt to extract our proprietary technology

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Legal and Ethical Restrictions

• Violate any applicable laws, regulations, or third-party rights
• Engage in fraudulent, deceptive, or malicious activities
• Create or distribute malware, viruses, or harmful code
• Infringe on intellectual property rights of any third party

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Commercial Restrictions

• Resell or redistribute our Services without explicit written permission
• Create competing services using our infrastructure
• Share API credentials with unauthorized third parties

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4.3 Website Compliance

You are solely responsible for ensuring that your use of our Services complies with:

• Target website terms of service and acceptable use policies
• Applicable laws in your jurisdiction and the target website’s jurisdiction
• Industry regulations and ethical standards
• Privacy and data protection requirements

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5. Pricing and Payment

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5.1 Subscription Plans

Our Services are provided on a subscription basis with the following billing models:

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5.2 Payment Terms

• Payment Processing: All payments are processed through Stripe, our secure payment processor
• Billing Cycle: Charges are billed in advance on a monthly or annual basis
• Automatic Renewal: Subscriptions automatically renew unless cancelled before the next billing cycle
• Failed Payments: Services may be suspended for non-payment after reasonable notice

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5.3 Refunds and Cancellations

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6. Data Ownership and Privacy

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6.1 Your Data

You retain ownership of all data you provide to our Services and data extracted on your behalf. We act as a data processor under applicable privacy laws.

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6.2 Our Data Rights

We may collect and analyze aggregated, anonymized usage data to:

• Improve service performance and reliability
• Develop new features and services
• Monitor for abuse and ensure compliance
• Generate insights for product development

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6.3 Data Security

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Incident response procedures

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7. Service Level Agreement

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7.1 Uptime Commitment

We strive to maintain 99.9% uptime for our core API services, excluding:

• Scheduled maintenance windows (announced in advance)
• Third-party service dependencies beyond our control
• Force majeure events and circumstances beyond our reasonable control

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7.2 Performance Standards

Our Services are designed to provide:

• Low-latency response times for standard requests
• Reliable data extraction with built-in retry mechanisms
• Scalable infrastructure to handle varying load demands

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7.3 Support Response Times

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8. Intellectual Property

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8.1 Our Intellectual Property

Weblinq retains all rights to our Services, including:

• The Weblinq API and underlying technology
• Our proprietary algorithms and methodologies
• Documentation, guides, and educational materials
• Trademarks, logos, and brand elements

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8.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to use our Services in accordance with these Terms. This license does not include rights to:

• Reverse engineer or replicate our technology
• Create derivative works based on our Services
• Remove or modify any proprietary notices

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8.3 Respect for Third-Party Rights

You must ensure that your use of our Services respects the intellectual property rights of website owners and content creators.

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9. Liability and Disclaimers

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9.1 Service Disclaimers

We specifically disclaim warranties regarding:

• Uninterrupted or error-free operation
• Accuracy, completeness, or timeliness of extracted data
• Compatibility with all target websites or applications
• Fitness for any particular purpose

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9.2 Limitation of Liability

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9.3 Indemnification

You agree to indemnify, defend, and hold harmless Weblinq and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Services in violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws or regulations
• Any content or data you submit through our Services

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10. Termination

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10.1 Termination by You

You may terminate your account at any time by:

• Cancelling your subscription through the dashboard
• Contacting our support team
• Providing written notice of termination

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10.2 Termination by Us

We may terminate or suspend your account immediately if:

• You violate these Terms or our Acceptable Use Policy
• Your account poses a security risk to our Services
• You fail to pay applicable fees after reasonable notice
• We are required to do so by law or regulation

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10.3 Effect of Termination

Upon termination:

• Your access to the Services will be immediately suspended
• We may delete your account data after a reasonable retention period
• Outstanding fees remain due and payable
• Provisions regarding liability, indemnification, and intellectual property survive termination

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11. General Legal Provisions

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11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

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11.2 Dispute Resolution

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11.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

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11.4 Force Majeure

Neither party shall be liable for any failure to perform due to causes beyond their reasonable control, including natural disasters, government actions, or network failures.

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11.5 Entire Agreement

These Terms, together with our Privacy Policy and any applicable subscription agreements, constitute the entire agreement between you and Weblinq regarding the Services.

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12. Contact Information

For questions about these Terms or our Services, please contact us:

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